Our agenda has ongoing changes, be sure to check back for updates! 

All Sessions in EDT

Tuesday, December 3, 2024
5:00 PM - 7:00 PM

Private Cocktail Reception - Invite only

Interested in attending? Contact John Kenlon OR Nigel Maynard

Wednesday, December 4, 2024
8:30 AM - 8:45 AM

Industry Outlook

Speaker

8:50 AM - 9:10 AM

The Impact of GLP-1

Speaker

9:10 AM - 9:40 AM

CPG Guys Rank Punditry

1) Retail Media
2) AI
3) Personalization
4) Volume Challenge and Pricing

9:40 AM - 10:10 AM

The Impact of Collaboration & Technology on Health Outcomes

Speakers:

10:10 AM - 10:40 AM

Connecting Pharmacy to the Front-End

How the evolution of the modern pharmacy leads to trips and baskets in the front and center store.

Speakers:

10:40 AM - 11:30 AM

Keynote: The State of AI in Retail Today

Artificial Intelligence, particularly generative and applied AI, is transforming industries by enhancing consumer personalization, targeting, and decision-making. Despite its presence and influence in retail evolution, many struggle to understand its practical applications and face challenges in integrating AI with self-care solutions.

Sponsored By

 

 

 

Speaker:

11:30 AM - 12:00 PM

How Pharmacy's Footprint Plays an Increasingly Important Role Providing Access to Healthcare

Speakers:

12:00 PM - 1:15 PM

Lunch Break

1:15 PM - 1:45 PM

Shelf Exam: Watch-Worthy Beauty & Personal Care Trends for 2025

NielsenIQ’s SVP of Beauty, OTC and Drug Retail, Jacqueline Flam, will explore the Top 5 transformative changes reshaping the beauty and personal care categories for 2025 and beyond.
Imparting proprietary NIQ data and insights with historical comparisons of how the beauty and personal care landscape has transformed in recent years, the session will enable audience members to better understand and strategically adapt to evolving consumer habits across online and offline channels. The future-focused session will also highlight the key trends shaping the future of beauty and personal products, including:

  • Stages of trend evolution and implications for on-shelf product placement
  • The surging popularity of OTC products and treatments for previously taboo conditions
  • The impact of generational shifts on new product development
  • Current and future implications of the meteoric rise of social commerce for beauty and personal care products

Speaker:

1:45 PM - 2:15 PM

Dermatology and Retail Alliance

Skin health is essential to overall well-being, and achieving optimal patient outcomes requires collaboration beyond individual expertise. This panel will explore best practices for bridging the gap between dermatologists, pharmacists, and retailers—key stakeholders committed to expanding consumer access to skin health solutions. Join us to discover how cross-sector collaboration strengthens access and advances the path toward accessible healthcare for all.

Speakers:

2:15 PM - 2:45 PM

How Stores Will Evolve to Win the "Well-Being" Shopper

Explore how different consumer segments perceive and prioritize well-being across various lifestyle categories by analyzing the attitudes and purchase behavior.  Circana’s insights will explore how consumers embrace the physical, mental and social aspects of life across areas like beauty, entertainment, sports, books, nutrition, pets on their quest for harmonized well-being. By identifying how well-being is defined and pursued by a broad group of shoppers, retailers and suppliers will understand better the store offerings that drive more trips, grow the market basket and enhance the perception of their stores/products as the destination for Well-Being.

Speaker

2:45 PM - 3:15 PM

Reimagining Customer Experience in Growth at Walgreens: A Vision for Innovation and Wellness

Bala outlines his vision as the new Chief Customer Experience & Growth Officer, detailing Walgreens' strategy to reconnect with its core strengths: leveraging its pharmacy expertise, maximizing its inherent competitive advantage, and revitalizing supplier relationships. He emphasizes a renewed focus on innovation in convenience to drive customer visits, expand market share, and elevate Walgreens' image as a leader in wellness and well-being.

Speaker

3:15 PM - 3:45 PM

Aligning Values to Drive Growth: Wakefern's Community-Centric Approach

Speaker

3:45 PM - 4:15 PM

Transforming the Store Experience & What We Can Learn from Prestige Markets

Speaker

4:15 PM - 5:30 PM

Networking Reception & The Total Store Awards Presented by DSN & The CPG Guys

Categories include: Omnichannel; Retail media; Seamless connections with Consumers/Patients; Health & Beauty; Technology.